At ZlatePay, a product of MyKonbini Ventures LLP, we respect your privacy and are committed to protecting your personal and financial information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our services. By accessing and using ZlatePay, you agree to the terms outlined in this policy.

 

1. Information We Collect

 

We collect the following types of information when you use ZlatePay:

• Personal Information: This includes details such as your name, email address, contact information, business details, and any other personal information you provide during registration or while using our services.

• Payment Information: For processing transactions, we may collect financial information, such as credit card details, bank account information, and payment history.

• Usage Data: We may collect information about how you access and use ZlatePay, including device information, IP address, browser type, usage patterns, and session activity.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our platform. These help us track website traffic, remember your preferences, and improve functionality.

 

2. How We Use Your Information

 

We use the information we collect for the following purposes:

•  Provide and Improve Services: To process payments, facilitate transactions, and ensure the smooth operation of our platform. We also use the data to enhance our services and offer a better user experience.

• Customer Support: To respond to your inquiries, provide technical support, and resolve any issues you may encounter.

• Compliance and Security: To comply with legal requirements, prevent fraud, and ensure the security of our platform.

• Marketing and Communication: With your consent, we may use your contact details to send updates, promotions, and service-related information. You can opt out of these communications at any time.

 

3. How We Protect Your Information

 

ZlatePay implements industry-standard security measures to protect your personal and financial data, including:

• Encryption: We use secure encryption methods to protect sensitive information during transactions.

•  Access Control: Only authorized personnel have access to personal information, and we take appropriate measures to ensure confidentiality and security.

• Secure Storage: We store your data on secure servers and regularly update our security systems to protect against unauthorized access or breaches.

 

4. Sharing of Your Information

 

ZlatePay may share your information in the following circumstances:

•  Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, technical support, and analytics providers. These partners are bound by confidentiality agreements to protect your data.

•  Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena or regulatory request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but we will notify you of any such change.

 

5. Your Data Rights

 

You have the following rights regarding your personal data:

• Access and Correction: You may request access to or correction of your personal information held by ZlatePay.

• Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.

• Opt-Out: You can opt out of marketing communications by following the instructions in the emails or contacting us directly.

 

6. Third-Party Links

 

ZlatePay may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies before providing any personal information.

 

7. Changes to This Privacy Policy

 

ZlatePay reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will become effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.

 

8. Contact Us

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

 

Email: support@zlatepay.com

 

By using ZlatePay, you consent to the collection and use of your information as described in this Privacy Policy.

 

Last Updated: December 2024